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Opsgenie · Closing down · Tracked since October 13, 2026 · Sources checked Oct 13

Time to bail on Opsgenie?

Time to Bail · Boarding pass

FromOpsgenie
ToYour pick

Yes.

Opsgenie shuts down April 5, 2027. Data not moved to Jira Service Management is deleted.[1]

Bail means: it is ending, or getting much worse, for this group. Leave before the date.

Gate closes
Shutdown and data deletion
Time left
171days
Status
Bail

Opsgenie shuts down April 5, 2027, and unmoved data is deleted

Atlassian shuts Opsgenie down on April 5, 2027. Data not moved to Jira Service Management by then is deleted. Opsgenie is no longer sold.

How it is winding down

  1. Jun 4, 2025End of saleDone
  2. Apr 5Shutdown and data deletionNext

What to do before April 5

Tick steps as you go. Your progress stays in this browser.

  1. Save your setup first

    Write down schedules, escalation rules, integrations and routing before you move anything.

  2. Decide where on-call will live

    Atlassian moves you to Jira Service Management. If you pick another tool, plan the move now.

  3. Start early for the overlap

    Atlassian gives 120 days of parallel access. Start well before April 5, 2027 to use all of it.

Facts we checked

Facts and their sources
Shutdown and data deletionApril 5, 2027[1]
Data still in OpsgenieDeleted on April 5, 2027 unless moved to Jira Service Management[1]
End of saleJune 4, 2025[1]
Plan changesNo upgrades or downgrades; you can still add seats[1]
RenewalsOnly if the term ends before April 5, 2027[1]
Atlassian's pathJira Service Management, with 120 days of parallel access to Opsgenie[2]
Where to startOwners open Settings > Plan your move to see the suggested path[2]

Sources

Check it yourself. Every fact above links here.

  1. Opsgenie end of sale and end of support Atlassian · primary · checked Oct 13
  2. Opsgenie migration Atlassian · primary · checked Oct 13
Read the published editorial report

What changed

Time to bail on Opsgenie? Yes. Opsgenie shuts down April 5, 2027. Data not moved to Jira Service Management is deleted.

On our scale this is Bail: it is ending, or getting much worse, for this group. Move your work out now.

Atlassian shuts Opsgenie down on April 5, 2027. Data not moved to Jira Service Management by then is deleted. Opsgenie is no longer sold.

Here are the facts we checked:

  • Shutdown and data deletion: April 5, 2027 (Atlassian)
  • Data still in Opsgenie: Deleted on April 5, 2027 unless moved to Jira Service Management (Atlassian)
  • End of sale: June 4, 2025 (Atlassian)
  • Plan changes: No upgrades or downgrades; you can still add seats (Atlassian)
  • Renewals: Only if the term ends before April 5, 2027 (Atlassian)
  • Atlassian's path: Jira Service Management, with 120 days of parallel access to Opsgenie (Atlassian)
  • Where to start: Owners open Settings > Plan your move to see the suggested path (Atlassian)

This is a full shutdown, not a pause. When the service closes, files and lists you did not save may be gone.

Do not wait for a last reminder email. Those emails are often late, and some never come.

Atlassian is the main source for this page. Opsgenie has not said more than what is listed here. If a fact is not on this page, we do not know it yet.

Who is affected

Data still in Opsgenie: Deleted on April 5, 2027 unless moved to Jira Service Management.

Export is hard here. Big accounts take the longest, so start early.

The date to remember is April 5, 2027. After that, it may be too late to save what you need.

What to do before April 5

  1. Save your setup first. Write down schedules, escalation rules, integrations and routing before you move anything.
  2. Decide where on-call will live. Atlassian moves you to Jira Service Management. If you pick another tool, plan the move now.
  3. Start early for the overlap. Atlassian gives 120 days of parallel access. Start well before April 5, 2027 to use all of it.

A few rules help every move go well:

  • Save what you can first. Pick the new tool after that.
  • Keep every export in two places, like your laptop and a cloud drive.
  • Test the new tool with a small part of your data before you move it all.
  • Tell your users or team once, in one short and clear message.

How to tell your users

Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.

If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.

Options people mention

Listed for convenience. Not ranked. Not paid. These names come up in threads and reviews; that does not show where people moved.

Before you pay, check the price page of each tool yourself. Prices change, and we only list what our sources say.

Questions people ask

No questions collected yet.

Sources

Thanks.

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