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AWS Developer and Business Support plans end January 1, 2027

Readers can stay on AWS Support: they change a setting or plan. Help the ones who would rather leave.

77 days left · January 1, 2027 · Public page

Low switching pressure36/100

An estimate from the deadline, cost, discussion and need to move. It is not a product rating.

What goes into it

Confidence: medium.

deadline16/30
money14/25
attention0/25
audience0/12
force6/8
  • Hard deadline in 77 days.
  • The change is forced: it reaches users even if they wait.

  1. 1 Related discussions

    Only threads tied to this event that talk about leaving, moving or prices. Saved, not live. Check the date and read the thread before replying.

    No live threads yet.

  2. 2 What people ask

    No common questions yet.

  3. 3 Reply templates

    Answer the question first. Link only if it helps. Always keep the disclosure line. Never post the same text twice.

    Helpful first
    Sorry you have to deal with this. You can stay on AWS Support. Here is what to change before January 1, 2027:

1. Check your support plan. Open the AWS Support Center in each account and note the plan.
2. Work out the new price. Business Support+ is the greater of $29/month or a share of your AWS charges. Check it against last month.
3. Opt in or drop to Basic. Pick Business Support+ before January 1, 2027, or let the account move to Basic Support.

If they would rather leave, describe a verified way <your product> can help: <your link>
[Disclosure: I build <your product>.]
    Short answer
    You have until January 1, 2027. You can stay on AWS Support. First: check your support plan. Then work out the new price.
Happy to help if you get stuck.
[Disclosure: I build <your product>.]

  4. 4 Switch-page builder

    Create a draft “Switch from AWS Support” page. Add your product, review every claim, then copy HTML or Markdown. Your product claims need your own evidence.

    • Add your product name to replace “Your product”.
    Preview

    Switch from AWS Support to Your product

    AWS Developer and Business Support plans: a change is due by January 1. You can stay on AWS Support. If you would rather leave, here is how to move to Your product.

    What changes at AWS Support

    AWS ends three support plans on January 1, 2027: Developer, Business and Enterprise On-Ramp. Developer and Business accounts are not moved for you. Pick Business Support+ or drop to Basic.

    • Plans end: January 1, 2027 (Amazon Web Services)
    • Plans that end: Developer Support, Business Support and Enterprise On-Ramp (Amazon Web Services)
    • Still offered in: The AWS GovCloud (US) Region (Amazon Web Services)
    • Business Support accounts: Not moved to Business Support+ automatically (Amazon Web Services)
    • Developer Support accounts: Must opt in to Business Support+ or accept a downgrade to Basic Support (Amazon Web Services)
    • Enterprise On-Ramp: Upgraded to Enterprise Support during 2026; email a month before (Amazon Web Services)
    • Business Support+ price: Greater of $29/month per account or 9% of AWS charges up to $10K, 7% from $10K to $80K, 5% to $250K, 3% above (Amazon Web Services)
    • Business Support+ critical cases: 30-minute response (1 hour on Business Support) (Amazon Web Services)
    • Enterprise Support minimum: $5,000 per month (was $15,000) (Amazon Web Services)
    • Closed to new subscriptions: December 2, 2025 (Amazon Web Services)
    • Announced: December 2, 2025 (Amazon Web Services)
    • Developer and Business Support accounts: Must choose Business Support+ or Basic before January 1, 2027 (Amazon Web Services)

    You can stay on AWS Support if you make the change. This page is for people who would rather leave.

    What Your product gives you

    Write two or three short lines here. Say what Your product does, who it is for, and what it costs. Use only facts you can show.

    How to move from AWS Support to Your product

    1. Save what you need from AWS Support. Keep a copy before you cancel anything.
    2. Import into Your product. Say which files you accept and how long an import takes.

    Tell readers the key date: January 1, 2027.

    Questions people ask

    If Your product has a direct answer to one of these, add it here. Keep it short and true.

    How to help new users settle in

    Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.

    If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.

    Sources

  5. 5 Search ideas to validate

    suggested, not measured Phrases people may search when a tool changes like this. We have no search volume data for them.

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    • aws support alternative
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    • aws support export
    • how to leave aws support
    • switch from aws support
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    • aws support migration 2027