Switch from Atlassian Cloud to Your product
Atlassian Cloud Automation and usage meters: a change is due by December 3. You can stay on Atlassian Cloud. If you would rather leave, here is how to move to Your product.
What changes at Atlassian Cloud
From December 3, 2026, Atlassian Cloud bills for use past your plan, like rule steps. This is on by default. Enterprise plans lose unlimited rule runs.
- Billing begins for most meters: December 3, 2026 (Atlassian)
- Exact timing: Can depend on the capability and your billing cadence (Atlassian)
- Extra usage: Enabled by default; usage goes on past your included allowance (Atlassian)
- Enterprise plans: No longer have unlimited automation; they get pooled allowances (Atlassian)
- Extra Automation steps: $0.50 per 1,000 steps, or prepaid step packs (Atlassian)
- If extra usage is off and the allowance runs out: New automation flows stop; events are not queued (Atlassian)
- How to cap it: Atlassian Administration > Billing > pick a meter > disable extra usage, or set a usage limit (Atlassian)
- Cloud orgs that go past their allowance: Pay for extra usage from December 3, 2026 unless an admin turns it off (Atlassian)
You can stay on Atlassian Cloud if you make the change. This page is for people who would rather leave.
What Your product gives you
Write two or three short lines here. Say what Your product does, who it is for, and what it costs. Use only facts you can show.
How to move from Atlassian Cloud to Your product
- Save what you need from Atlassian Cloud. Keep a copy before you cancel anything.
- Import into Your product. Say which files you accept and how long an import takes.
Tell readers the key date: December 3, 2026.
Questions people ask
If Your product has a direct answer to one of these, add it here. Keep it short and true.
How to help new users settle in
Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.
If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.
Sources
- Usage-based pricing — Atlassian (primary), checked 2026-10-13
- Automation usage and pricing — Atlassian (primary), checked 2026-10-13