Playbook: Prisma Accelerate is retired on December 1, 2026

3 Reply templates

Answer the question first. Link only if it helps. Always keep the disclosure line. Never post the same text twice.

Helpful first

Sorry you have to deal with this. Prisma Accelerate closes on December 1, 2026. Save what you can first:

1. Find Accelerate connection strings. Search your env files for prisma+postgres://accelerate.prisma-data.net.
2. Remove cacheStrategy. Take cacheStrategy out of your queries. Caching has no replacement, so check your load.
3. Switch the connection. Follow the Transition tab on the Accelerate page in the Prisma Console. Use a pooled connection or the serverless driver.

Know the limits:
- Query caching: No replacement; remove cacheStrategy from your queries first.

To replace Prisma Accelerate, describe a verified way <your product> can help: <your link>
[Disclosure: I build <your product>.]

Short answer

Prisma Accelerate closes on December 1, 2026. Save what you can first: find Accelerate connection strings. Then remove cacheStrategy. Note: Query caching: No replacement; remove cacheStrategy from your queries first.
Happy to help if you get stuck with the move.
[Disclosure: I build <your product>.]

4 Switch-page builder

Create a draft “Switch from Prisma Accelerate” page. Add your product, review every claim, then copy HTML or Markdown. Your product claims need your own evidence.

Add your product name to replace “Your product”.

Preview

Switch from Prisma Accelerate to Your product

Prisma Accelerate closes on December 1. Here is how to save what you can and move to Your product.

What closes at Prisma

Prisma retires Accelerate on December 1, 2026. Apps that connect through it must switch to a pooled connection or the serverless driver. Query caching has no replacement.

Retired on: December 1, 2026 (Prisma)
Who is hit: Apps whose URL starts with prisma+postgres://accelerate.prisma-data.net, and Accelerate in front of your own database (Prisma)
What to switch to: A pooled connection or the serverless driver (Prisma)
What stays the same: Your database, your data and your plan (Prisma)
Query caching: No replacement; remove cacheStrategy from your queries first (Prisma)
Accelerate with your own database: Remove it before December 1, 2026 (Prisma)
Help in the Console: The Accelerate page has a Transition tab (Prisma)
Announced: October 2, 2026 (Prisma)
Apps on Accelerate: Must change their connection before December 1, 2026 (Prisma)

This is a full shutdown, not a pause. When the service closes, files and lists you did not save may be gone.

What you cannot take with you

Query caching: No replacement; remove cacheStrategy from your queries first.

What Your product gives you

Write two or three short lines here. Say what Your product does, who it is for, and what it costs. Use only facts you can show.

How to move from Prisma Accelerate to Your product

Find Accelerate connection strings. Search your env files for prisma+postgres://accelerate.prisma-data.net.
Remove cacheStrategy. Take cacheStrategy out of your queries. Caching has no replacement, so check your load.
Switch the connection. Follow the Transition tab on the Accelerate page in the Prisma Console. Use a pooled connection or the serverless driver.
Import into Your product. Say which files you accept and how long an import takes.

Tell readers the key date: December 1, 2026.

Questions people ask

If Your product has a direct answer to one of these, add it here. Keep it short and true.

How to help new users settle in

Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.

If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.

Sources

Prisma changelog: Accelerate retirement — Prisma (primary), checked 2026-10-13

Prisma Accelerate is retired on December 1, 2026

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