Switch from PagerDuty Postmortems to Your product
PagerDuty Postmortems closes on October 31. Here is how to save what you can and move to Your product.
What closes at PagerDuty
PagerDuty Postmortems end on October 31, 2026 for all customers. PagerDuty points to its new review tool. Download your data before the date.
- End of life: October 31, 2026 (PagerDuty)
- PagerDuty's replacement: Post-Incident Reviews in the web app (early access) (PagerDuty)
- Your postmortem data: Available for download before the end-of-life date (PagerDuty)
- Earlier plan: A January 30, 2026 end date was called off on February 11, 2026 (PagerDuty)
- Announced: April 27, 2026 (PagerDuty)
- Teams that use Postmortems: Lose it on October 31, 2026 (PagerDuty)
This is a full shutdown, not a pause. When the service closes, files and lists you did not save may be gone.
What Your product gives you
Write two or three short lines here. Say what Your product does, who it is for, and what it costs. Use only facts you can show.
How to move from PagerDuty Postmortems to Your product
- Download your postmortems. Save all postmortem data before October 31, 2026. It will not be there after.
- Try Post-Incident Reviews. Set up one review in the PagerDuty web app and check it covers what you need.
- Keep a copy outside PagerDuty. Store the downloaded reviews where your team can still read them.
- Import into Your product. Say which files you accept and how long an import takes.
Tell readers the key date: October 31, 2026.
Questions people ask
If Your product has a direct answer to one of these, add it here. Keep it short and true.
How to help new users settle in
Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.
If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.
Sources
- Postmortems end of life: transition to Post-Incident Reviews — PagerDuty (primary), checked 2026-10-13
- Postmortems end of life date update — PagerDuty (primary), checked 2026-10-13