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Microsoft Entra stops SMS and voice sign-in codes on February 1, 2027

Readers can stay on Microsoft Entra ID: they change a setting or plan. Help the ones who would rather leave.

108 days left · February 1, 2027 · Public page

Low switching pressure29/100

An estimate from the deadline, cost, discussion and need to move. It is not a product rating.

What goes into it

Confidence: medium.

deadline8/30
money14/25
attention0/25
audience0/12
force7/8
  • Hard deadline in 108 days.
  • The change is forced: it reaches users even if they wait.

  1. 1 Related discussions

    Only threads tied to this event that talk about leaving, moving or prices. Saved, not live. Check the date and read the thread before replying.

    No live threads yet.

  2. 2 What people ask

    No common questions yet.

  3. 3 Reply templates

    Answer the question first. Link only if it helps. Always keep the disclosure line. Never post the same text twice.

    Helpful first
    Sorry you have to deal with this. You can stay on Microsoft Entra ID. Here is what to change before February 1, 2027:

1. Find users on SMS and voice. Use the PowerShell script on the Microsoft page to list users whose sign-in uses SMS or voice.
2. Run a passkey campaign. In Entra ID, open Authentication methods > Registration campaign and set it to Microsoft Managed.
3. Tell people what to expect. Explain that a passkey prompt will block sign-in until they add one. Start with admins.

If they would rather leave, describe a verified way <your product> can help: <your link>
[Disclosure: I build <your product>.]
    Short answer
    You have until February 1, 2027. You can stay on Microsoft Entra ID. First: find users on SMS and voice. Then run a passkey campaign.
Happy to help if you get stuck.
[Disclosure: I build <your product>.]
    If you do nothing
    > What happens if I do nothing?

Microsoft says:
- If a user only has SMS or voice: They must register a passkey during sign-in; the prompt blocks until they do.

You can stay on Microsoft Entra ID. To choose when it happens, make the change yourself before February 1, 2027.
Details: https://learn.microsoft.com/entra/identity/authentication/concept-sms-voice-retirement

I build a tool for people who would rather leave: <your link>
[Disclosure: I build <your product>.]

  4. 4 Switch-page builder

    Create a draft “Switch from Microsoft Entra ID” page. Add your product, review every claim, then copy HTML or Markdown. Your product claims need your own evidence.

    • Add your product name to replace “Your product”.
    Preview

    Switch from Microsoft Entra ID to Your product

    SMS and voice codes for Microsoft Entra sign-in: a change is due by February 1. You can stay on Microsoft Entra ID. If you would rather leave, here is how to move to Your product.

    What changes at Microsoft Entra ID

    Microsoft Entra stops sending SMS and voice codes itself from February 1, 2027. Admins and external users follow on July 1, 2027. Users who only have SMS or voice must register a passkey at sign-in.

    • Most users: February 1, 2027 (Microsoft)
    • Global Administrators and external users: July 1, 2027 (Microsoft)
    • Internal guest users: Follow the February 1, 2027 date (Microsoft)
    • Passkeys became the default: September 1, 2026, for users enabled for SMS or voice (Microsoft)
    • If a user only has SMS or voice: They must register a passkey during sign-in; the prompt blocks until they do (Microsoft)
    • Can you opt out?: No opt-out from the enforcement (Microsoft)
    • Microsoft's suggested methods: Passkeys, Windows Hello or FIDO2 keys (Microsoft)
    • Still need SMS or voice?: Pick a telephony provider in Microsoft Security Store, from October 30, 2026 (Microsoft)
    • Self-service password reset: Also affected (Microsoft)
    • Where: Public cloud only; Azure AD B2C is not affected (Microsoft)
    • Users who sign in with SMS or voice codes: Must register a passkey from February 1, 2027 (Microsoft)

    You can stay on Microsoft Entra ID if you make the change. This page is for people who would rather leave.

    What Your product gives you

    Write two or three short lines here. Say what Your product does, who it is for, and what it costs. Use only facts you can show.

    How to move from Microsoft Entra ID to Your product

    1. Save what you need from Microsoft Entra ID. Keep a copy before you cancel anything.
    2. Import into Your product. Say which files you accept and how long an import takes.

    Tell readers the key date: February 1, 2027.

    Questions people ask

    If Your product has a direct answer to one of these, add it here. Keep it short and true.

    How to help new users settle in

    Send one short email. Say what changed, where to find you now, and what they need to do. Put the most important line first.

    If there is a date, send a short reminder a few days before it. Keep a copy of the list you sent it to.

    Sources

  5. 5 Search ideas to validate

    suggested, not measured Phrases people may search when a tool changes like this. We have no search volume data for them.

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